Digital transformations

Digitalization of the healthcare system has long been a priority of the Dutch Ministry of Health, Welfare and Sport. Now, a vibrant and innovative ecosystem produces a range of highly valuable eHealth solutions. This benefits the quality, accessibility and efficiency of healthcare in The Netherlands.


This ecosystem includes the government, industry, healthcare providers and professionals, patient organisations, knowledge institutes and insurers. Together, they have developed a comprehensive eHealth agenda with a patient-centred approach.

It’s no wonder Dutch eHealth solutions are not only renowned for their simplicity, consistency and flexibility, but also for being the result of co-creation. An environment of collaboration, open dialogue and a willingness to learn has proven to be a valuable mindset in digitalizing our healthcare system. It also led to Dutch hospitals having the highest IT adoption in the world.

Improving decisions, diagnoses, and more

In general, there are two ways eHealth benefits those who provide healthcare and those who depend on it. On the one hand, there is Connected Care. This means systems and persons are connected in a safe and user-friendly way. Data is rapidly exchanged so patients, practitioners and managers are always well-informed.

On the other hand, there is Analytical & Artificial Intelligence. This entails the use of data to improve – for instance – clinical decision-making, diagnoses of diseases, risk detection, treatment plans and monitoring.

Making a difference

Good examples can be found in…

  • health data management: these protect the privacy of patients, while also enabling use of the data to facilitate healthcare practitioners;

  • remote care applications: making crucial health data available to all stakeholders, for instance through mobile apps;

  • patient empowerment: ways to encourage and inspire citizens to adopt and maintain a healthy lifestyle;

  • AI applications such as improved MRI scans, image scans for radiology, and speech recognition during consults

Digitalization of healthcare is making a difference in the entire line of work. By collecting and analysing data, insights are generated to improve workflows, processes and teamwork among nursing staff, doctors, and other practitioners. In addition, digitalization can alleviate their administrative burden.

National standards

An important role in this landscape is played by TFHC partner Nictiz. They are the independent national competence centre for the electronic exchange of health and care information.

In consultation with and at the request of the healthcare sector, Nictiz is continuously developing and refining national standards for electronic communications in healthcare. Nictiz also supports the sector in developing functional IT solutions that can be used nationwide. This is how better information contributes to better healthcare.

If you want to find out more about the digitalization of healthcare or specific eHealth solutions, we are glad to share our experiences. At the same time, we are happy to learn, because we continue to face challenges as well. We look forward to engaging with you and to work together in providing smart solutions to our shared challenges.